Prodrive

We have every confidence that repairs to your property will run smoothly and you will receive the best possible service from our staff. However, in the unlikely event that you encounter problems or feel that we have fallen short in our performance, please advise us so that we may address the matter promptly.

If you feel that the service we provided has fallen short of your expectations, you can raise a complaint; to the site supervisor, directly to our office or to your Loss Adjustor, and we’ll do everything possible to resolve the problem.

Our aim is your satisfaction.

Complaints Procedure | View as PDF in new tab